Frequently Asked Questions


Are your products manufactured in the United States?


Yes, all of the window and door products sold and installed by The Window Source of Springfield are manufactured by Great Lakes Windows and Doors in Waldridge, OH. They custom build our products to meet the specific needs of our customers.



Are the products sold and installed by The Window Source of Springfield Energy Star® qualified?


Yes! Any of our products purchased with the Low E/Argon glass package meet Energy Star® guidelines. Low E is designed to reflect radiant heat, so in the winter it reflects your heat back into your home. Then, when warm temperatures arrive and you want to keep your house cooler, the warmth is reflected back outside. This leaves your home at a comfortable temperature year-round.



What does the lifetime in lifetime warranty mean?


As long as the purchaser lives in the home, the windows are covered under the warranty. If the purchaser sells the home, the warranty can be transferred to the new owners for a small fee. This must be requested in writing within thirty days of the transfer.



Will I still need storm windows?


No! With replacement windows there is no longer a need for those ugly high-maintenance storm windows. All of our double-hung replacement windows come standard with a half-screen. You can have the screen on the bottom if the bottom window sash is open or you can open the top sash and move the screen to the top. For example, if you have pets or small children you want to keep out of the screen, you can open the window from the top and still have open air. All of our other operating windows come with a built-in screen.



How do I know if you have window installation service in my area?


As long as you are in the great city of Springfield we will get to you ASAP. Schedule your free in-home estimate today with us and we will make it our priority to get to you in a timely manner. We understand that no home is quite right without a quality window and that is what pushes us to provide exceptional service.



How long will it take to install my new windows?


Completion times vary depending on the nature and size of the job. However, we guarantee that we will do our best to get your job done in the shortest amount of time possible so that you can get back to your routine as soon as possible.



Will the replacement window be of the same quality as the one before it?


Our windows will exceed the quality of the window that we replace. We only offer top quality products so you are guaranteed the best window replacement.